top of page
Ritz Carlton
'Vanity of Wishes'
The biggest challenge in the ‘realm’ of the true luxury travelling consumer is how to keep delivering beyond their expectations.
We work directly with Ritz Carlton, as well as Fairmont Hotels and other boutique hospitality destinations to develop strategies to emotionally and physically improve their experiences. There is a very subtle art of tailoring experiences which feels personalised yet professional, unique even for the well-travelled.
SUITE 1525
Our immersion to the world of Ritz Carlton started many years ago as the longest staying hotel resident in Seoul. This gave us unique insights into the workings of the majestic Ritz Carlton both a consultant and guest.
Some of the varied initiatives included service attitude, benefits, localised events, strange attractors and ambassadorship.
BRAND AUDIT + SERVICE STYLE + INTERNATIONAL BENCHMARKING + CONSUMER DEFINITION+ EXPERIENCE INITIATIVES + LOCALISED EVENTS + FUTUROLOGY
bottom of page